On Tuesday 9th February we’re going to install new firewalls in our Derby data centre. For a short period of time we will turn off Derby and operate all services through our Manchester site.
While Derby is turned off we’ll also be upgrading our network and servers to make sure we offer you the best service possible.
We’ll be starting mid morning (around 10) and should be finished by mid afternoon.
What we’re doing
We’re upgrading our Cisco PIX firewalls to shiny new Cisco ASAs, they’re considerably more powerful and should make our life much easier.
We’ll also install new servers for our mobile marketing services, the old ones currently work fine but we don’t want to take any chances.
And finally we’ll upgrade our backup database servers to make sure they can always keep up with the load.
Technical details
Our Derby site is on the 89.248.48.192/27 network (IP addresses 89.248.48.192 through to 89.248.48.223), you won’t be able to reach any servers running on these addresses while we do the work. Our Manchester site is on 217.20.43.96/27 (217.20.43.96 through to 217.20.43.127) these addresses will all work fine.
On Monday afternoon we’ll take the Derby servers out of our DNS so that our service addresses only point to Manchester, we’ll then change them back once everything is tested and finished.
If you login to any of our products you can see which site you’re currently using, our Derby servers always have a number 5 near the start such as textburst5.mediaburst.co.uk, Manchester uses a 3 instead.
If you have any questions give us a call on 0845 050 0000 or drop us an email.
