We’ve been notified that there is to be SMS outage on Orange network next Wednesday, 7th April 2010.
The notification has come direct from Orange and will occur while they carry out changes to their SMS network.
During the outage there will be a total loss of SMS services on the Orange network for approximately 3 hours, starting at midnight 7th April and ending at 3am on Thursday 8th April.
During the outage, outbound text messages for delivery to Orange customers will be rejected by the Orange SMS Gateway and will fail to deliver. Messages originating from Orange customers will be stored by Orange and forwarded as soon as the connection is back up.
Orange appreciates the inconvenience that this will cause and has made assurances that they will work as quick as possible to bring the service back up again prior to 03.00.
It’s fortunate that they have chosen to conduct this work during a low volume period and hence the disruption will be kept to a minimum.
You do not need to do anything other than alert your technical teams or customers if applicable.
If you have any queries then please get in touch.
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