http://www.mediaburst.co.uk/forum/forum/outlook-sms Support Forum en-US Thu, 09 Sep 2010 16:49:02 +0000 http://bbpress.org/?v=1.0.2 q http://www.mediaburst.co.uk/forum/search.php http://www.mediaburst.co.uk/forum/topic/i-can%e2%80%99t-send-messages#post-831 Thu, 26 Aug 2010 08:10:06 +0000 Sarah 831@http://www.mediaburst.co.uk/forum/ <p>Hi Ruth, What version of Outlook are you using? </p> http://www.mediaburst.co.uk/forum/topic/i-can%e2%80%99t-send-messages#post-821 Wed, 25 Aug 2010 13:50:24 +0000 ruth@mullanautosales.com 821@http://www.mediaburst.co.uk/forum/ <p>I can't see Microsoft Outlook Mobile Service anywhere on the Add-ins list </p> http://www.mediaburst.co.uk/forum/topic/i-can%e2%80%99t-send-messages#post-661 Fri, 05 Feb 2010 11:51:07 +0000 Claire 661@http://www.mediaburst.co.uk/forum/ <p>It sounds like the Outlook Mobile Service has been disabled in Outlook.<br /> To check this, go to ‘Tools’ menu in Outlook, click ‘Trust Center’. Click Add-ins tab and check ‘Microsoft Outlook Mobile Service’ add-in. If it is in ‘Disabled Application Add-ins’ group, it has been disabled.<br /> To change this, click ‘Go’ button, check ‘Microsoft Outlook Mobile Service’ and click ‘OK’. The service can’t work until ‘Microsoft Outlook Mobile Service’ goes to ‘Active Application Add-ins’.<br /> If you cannot amend these settings, this is because you do not have administrator rights and we recommend you contact your IT department. </p> http://www.mediaburst.co.uk/forum/topic/error-when-sending-a-message#post-651 Fri, 05 Feb 2010 11:50:34 +0000 Claire 651@http://www.mediaburst.co.uk/forum/ <p>Please check your account has been configured correctly. On the ‘Tools’ menu in Outlook, click ‘Account Settings’. On the ‘Email’ tab, double click the Outlook Mobile Service account and enter the details as follows:<br /> Web Service Address: <a href="https://secure.mediaburst.co.uk/msp/outlook/OMSService.asmx" rel="nofollow">https://secure.mediaburst.co.uk/msp/outlook/OMSService.asmx</a><br /> User ID: [Your username/Email address]<br /> Password: [Your password]<br /> Please note your user details are case sensitive.<br /> Click on ‘Test Account Settings’ button to check if you have correctly configured the service. </p> http://www.mediaburst.co.uk/forum/topic/calendar-reminders#post-641 Fri, 05 Feb 2010 11:49:53 +0000 Claire 641@http://www.mediaburst.co.uk/forum/ <p>On the ‘Tools’ menu in Outlook, click ‘Options’. On the ‘Preferences’ tab, in the mobile section at the bottom of the Options dialog box, click ‘Notifications’. This will open the Outlook Mobile Notification dialog box. In the dialog box, you'll see the different choices that you have for sending reminders and calendar appointments as a text message.<br /> Please be aware that only the first 160 characters will be included in the text message. </p> http://www.mediaburst.co.uk/forum/topic/forwarding-important-e-mails#post-631 Fri, 05 Feb 2010 11:44:57 +0000 Claire 631@http://www.mediaburst.co.uk/forum/ <p>You can setup notifications which will forward incoming emails as a text message to any mobile number. On the ‘Tools’ menu in Outlook, click ‘Options’. On the ‘Preferences’ tab, in the mobile section at the bottom of the Options dialog box, click ‘Notifications’. This will open the Outlook Mobile Notification dialog box. In the dialog box, you'll see the different choices that you have for automatically forwarding messages and for forwarding calendar items. By selecting the check boxes here, you create rules in Outlook.<br /> Please be aware that only the first 160 characters will be included in the text message.<br /> You can also change conditions by using the Rules and Alerts dialog box, which you get to by clicking Rules and Alerts on the Tools menu in the main Outlook window. Changes made via the Rules and Alerts dialog box will be automatically shown in the Outlook Mobile Notification dialog box, and vice versa. </p> http://www.mediaburst.co.uk/forum/topic/replying-to-messages#post-621 Fri, 05 Feb 2010 11:43:56 +0000 Claire 621@http://www.mediaburst.co.uk/forum/ <p>Messages can either be sent from your inbox number (if you are on a monthly plan) or an alpha originator (i.e. company name), however you are unable to switch between these options when sending a message. To enable recipients to respond to your message, you will need to make sure you are sending from the inbox number. You can set the default originator via your online web account by logging into our website using your account user details. Once logged in, select ‘Settings’ in the top right hand menu, then ‘Originator Settings’. </p> http://www.mediaburst.co.uk/forum/topic/inbound-messages#post-611 Fri, 05 Feb 2010 11:43:08 +0000 Claire 611@http://www.mediaburst.co.uk/forum/ <p>If you have a Pay Monthly plan and you are sending messages from your Inbox number, recipients will be able to reply to your message. The replies will be forwarded to the email address registered against your account. If you are not receiving these, please check your spam filtering is not blocking these emails. </p> http://www.mediaburst.co.uk/forum/topic/message-%e2%80%98from%e2%80%99-options#post-601 Fri, 05 Feb 2010 11:42:27 +0000 Claire 601@http://www.mediaburst.co.uk/forum/ <p>Messages can either be sent from your inbox number (if you are on a monthly plan) or an alpha originator (i.e. company name). Please be aware you are unable to switch between these options when sending a message. You can set the default originator via your online web account by logging into our website using your account user details. Once logged in, select ‘Settings’ in the top right hand menu, then ‘Originator Settings’. </p> http://www.mediaburst.co.uk/forum/topic/i-can%e2%80%99t-send-messages#post-591 Fri, 05 Feb 2010 11:40:16 +0000 Mike 591@http://www.mediaburst.co.uk/forum/ <p>The send new text message option does not appear and I do not have a mobiles option within the preferences tab in (tools, options)? </p> http://www.mediaburst.co.uk/forum/topic/error-when-sending-a-message#post-581 Fri, 05 Feb 2010 11:39:10 +0000 Julian 581@http://www.mediaburst.co.uk/forum/ <p>I’m getting the error ‘problem connecting to the server’ when trying to send a message? </p> http://www.mediaburst.co.uk/forum/topic/calendar-reminders#post-571 Fri, 05 Feb 2010 11:37:48 +0000 Julian 571@http://www.mediaburst.co.uk/forum/ <p>How do I setup Calendar Reminders? </p> http://www.mediaburst.co.uk/forum/topic/forwarding-important-e-mails#post-561 Fri, 05 Feb 2010 11:36:46 +0000 David 561@http://www.mediaburst.co.uk/forum/ <p>I’d like to forward important emails onto my mobile, how do I do this? </p> http://www.mediaburst.co.uk/forum/topic/replying-to-messages#post-551 Fri, 05 Feb 2010 11:33:32 +0000 David 551@http://www.mediaburst.co.uk/forum/ <p>People cannot reply to my messages? </p> http://www.mediaburst.co.uk/forum/topic/inbound-messages#post-541 Fri, 05 Feb 2010 11:24:28 +0000 Louise 541@http://www.mediaburst.co.uk/forum/ <p>I am not receiving inbound messages into my Email inbox? </p> http://www.mediaburst.co.uk/forum/topic/message-%e2%80%98from%e2%80%99-options#post-531 Fri, 05 Feb 2010 11:23:42 +0000 Louise 531@http://www.mediaburst.co.uk/forum/ <p>What are my options to change who the message appears to be from? </p> http://www.mediaburst.co.uk/forum/topic/international-pricing-1#post-351 Fri, 22 Jan 2010 13:31:18 +0000 Claire 351@http://www.mediaburst.co.uk/forum/ <p>Hi Louise</p> <p>Yes they are, as we are a UK based company we trade in pounds only. </p> http://www.mediaburst.co.uk/forum/topic/number-format-1#post-331 Fri, 22 Jan 2010 11:34:02 +0000 Claire 331@http://www.mediaburst.co.uk/forum/ <p>Hi David,</p> <p>The number should have the country code 1st and the mobile number without the zero, for example a UK mobile number would be 447980123456<br /> Make sure you don't include a + or any spaces as this may stop it from being sent. </p> http://www.mediaburst.co.uk/forum/topic/user-id-password-1#post-321 Fri, 22 Jan 2010 11:30:39 +0000 Claire 321@http://www.mediaburst.co.uk/forum/ <p>Hi Karen,</p> <p>Check your spam folder to make sure our e-mail hasn't got caught in there. Other than that ping us an e-mail to <a href="mailto:hello@mediaburst.co.uk">hello@mediaburst.co.uk</a> and we will send over the details for you. </p> http://www.mediaburst.co.uk/forum/topic/configuring-phone-1#post-311 Fri, 22 Jan 2010 11:09:58 +0000 Claire 311@http://www.mediaburst.co.uk/forum/ <p>Hi David,</p> <p>Outlook Mobile Service is native functionality within Microsoft Outlook 2007 which allows you to send text messages directly from your e-mail. It is in no way linked to your mobile handset and therefore no configuration on your phone is required. </p> http://www.mediaburst.co.uk/forum/topic/character-limit-1#post-301 Fri, 22 Jan 2010 11:06:54 +0000 Claire 301@http://www.mediaburst.co.uk/forum/ <p>Hi Julian,</p> <p>Each SMS message is up to 160 characters, Outlook Mobile Service will allow you to send up to 3 messages in length i.e. 459 characters </p> http://www.mediaburst.co.uk/forum/topic/outlook-express-1#post-291 Fri, 22 Jan 2010 11:06:06 +0000 Claire 291@http://www.mediaburst.co.uk/forum/ <p>Unfortunately the native functionality for Outlook Mobile Service is not available in Outlook Express at the moment, you could always upgrade to Outlook 2007. </p> http://www.mediaburst.co.uk/forum/topic/outlook-express-1#post-261 Thu, 07 Jan 2010 16:50:27 +0000 Mike 261@http://www.mediaburst.co.uk/forum/ <p>Can I use the Outlook Mobile Service with Outlook Express? </p> http://www.mediaburst.co.uk/forum/topic/character-limit-1#post-251 Thu, 07 Jan 2010 16:47:31 +0000 Julian 251@http://www.mediaburst.co.uk/forum/ <p>Up to how many characters can I send in 1 message? </p> http://www.mediaburst.co.uk/forum/topic/configuring-phone-1#post-241 Thu, 07 Jan 2010 16:46:16 +0000 David 241@http://www.mediaburst.co.uk/forum/ <p>How do i configure my mobile phone to use Outlook Mobile Service? </p> http://www.mediaburst.co.uk/forum/topic/user-id-password-1#post-231 Thu, 07 Jan 2010 16:44:28 +0000 Karen 231@http://www.mediaburst.co.uk/forum/ <p>I haven't received my User ID &amp; Password, how do i configure? </p> http://www.mediaburst.co.uk/forum/topic/number-format-1#post-221 Thu, 07 Jan 2010 16:42:04 +0000 David 221@http://www.mediaburst.co.uk/forum/ <p>How should I format the mobile number I am sending to? </p> http://www.mediaburst.co.uk/forum/topic/international-pricing-1#post-201 Wed, 06 Jan 2010 14:44:35 +0000 Louise 201@http://www.mediaburst.co.uk/forum/ <p>Are price plans only available in GBP? </p> http://www.mediaburst.co.uk/forum/topic/trial#post-121 Thu, 24 Dec 2009 09:00:50 +0000 Gary 121@http://www.mediaburst.co.uk/forum/ <p>For security we no longer offer a free trial on OMS. However, our service is on a no commitments basis so if it's not for you then you can terminate at any time. </p> http://www.mediaburst.co.uk/forum/topic/trial#post-51 Tue, 22 Dec 2009 11:19:40 +0000 Claire 51@http://www.mediaburst.co.uk/forum/ <p>How long is the trial period and how many text messages does it include? </p>