Privacy policy

1. Introduction

Mediaburst Limited (registered number: 04103437) whose registered office is at Barrington House, Heyes Lane, Alderley Edge, Cheshire, SK9 7LA (“us” “we” “our”) is committed to preserving the privacy of all visitors to www.mediaburst.com and www.mediaburst.co.uk (each referred to as the “Website”). This privacy policy describes how we use and protect the information that you provide to us.

By registering or placing an order on the Website, you consent to the collection, use and transfer of your information under the terms of this policy.

2. Information that we collect from you

When you visit, register or order products or services on the Website you may be asked to provide certain information about yourself including your name, contact details, credit or debit card information, your mobile telephone number and network details. We may also collect information about your usage of our Website as well as information about you from e-mails or letters you send to us or during telephone conversations between us.

Our website uses ClickTale web analytics service. The service may record mouse clicks, mouse movements, scrolling activity as well as any text you type in this website. We do not collect personally identifiable information that you do not voluntarily enter in this website. Clicktale does not track your browsing habits across web sites which do not use ClickTale services. We use the information collected by ClickTale service to help us understand how you use our website so we can improve it for you and for others. You can choose to disable the Service at http://www.clicktale.net/disable.html.

3. Use of your information

Your information will enable us to provide you with access to all parts of our Website and to supply the goods or services you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders and your ongoing account with us. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or our services. Further, where you have consented, we might also use your information to let you know about other products and services which we offer which may be of interest to you, including available product and service upgrades and special offers and we may contact you by post, telephone or fax, as well as by e-mail. If you change your mind about being contacted in the future, please let us know.

4. Disclosure of your information

The information you provide to us will be held on our computers in the UK and may be accessed by or given to third parties some of whom are located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. For example, your mobile telephone number and the contents of your SMS message will be given to mobile network operators for the purposes of providing you the goods and services you have requested. We may also pass aggregate information on the usage of the Website to third parties but this will not include information that can be used to identify you.

We appreciate that unsolicited commercial mail is a nuisance. We therefore never disclose your details to any third party for marketing purposes.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Countries outside the European Economic Area do not always have strong data protection laws. However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

5. Cookies

Cookies are small amounts of information which we store on your computer. Unless you have indicated your objection when disclosing your details to us, our system will issue cookies to your computer when you log on to the Website. Cookies make it easier for you to log on to and use the Website during future visits. They also allow us to monitor Website traffic and to personalise the content of the Website for you. You may set up your computer to reject cookies by although, in that case, you may not be able to use certain features on our Website. If you do not wish to receive cookies in the future, please disable them in your web browser.

6. Security and Data Protection

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. In particular, your information will be stored on a dedicated server architecture within a secure data facility and we use internet standard encryption technology known as 128 bit SSL (secure sockets layer) to encrypt communications between us and our customers. We will retain your information for a reasonable period or as long as the law requires.

7. Accessing and Updating

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a fee of £10 to meet our costs in providing you with details of the information we hold about you.

8. Changes to our Privacy Policy

Any changes to our privacy policy in the future will be posted to the Website and, where appropriate, through e-mail notification.

9. Contact

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to :

hello@mediaburst.co.uk
+44 (0)845 050 0000

We are registered with the Information Commissioner under the Data Protection Act 1998.

Get in touch