Dealing with PR failures quickly and efficiently with SMS

Last week, British Airways experienced a mass computer crisis and disastrous IT failure. The lack of customer communication has been widely advertised and clearly shows how unprepared the company was for such a massive operational failure. Passengers were waiting to get off their flights for up to three hours, flights were missed due to passengers not being able to retrieve their boarding passes from the app and others were stuck in foreign countries for days, all with minimum or no contact from the airline …

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What are grey routes and why shouldn't you use them?

We’re all guilty of looking at price first when comparing products and services but would you compromise the speed, reliability and security of your text messages and risk compromising your customer’s personal information to save a couple of pence?

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SMS at Easter: We've got it cracked!

People really do push the boat out over the holidays. The Easter egg industry is worth a staggering £220 million and the most expensive Easter egg would cost you an eye-watering £25,000! 80 million chocolate eggs are sold annually within the UK, despite the fact that 63% of people would rather give up chocolate than their mobile phone …

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3, 2, 1... Action!

Over the last few years we’ve had some amazingly talented people join the Mediaburst Team. Since we had our last ‘photo shoot’ several years ago we decided to go for it again. Not only does it mean we can update our photo’s on the webite to include new team members, we also wanted you guys to know exactly who you’re talking to and who’s helping you to send your text messages on a daily basis …

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Christmas Holiday Cover 2016

It’s December which means Christmas is just around the corner! We’re letting our staff have a little break over the holidays but don’t fear, all of our products will be as busy as ever delivering your festive text messages.

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