SMS overview guide
Whether you’re already savvy with your SMS marketing or just thinking of getting into it, this guide will help you understand the ins and outs of SMS marketing. It will talk through everything our products offer and how to take full advantage of all the features. Whatever industry you’re in or whatever you want to use SMS for, this one’s for you.
The General Data Protection Regulation (GDPR) came in to effect on 25th May 2018. The GDPR is the biggest change to data protection in twenty years. This guide is here to help you to prepare for the change with 12 steps to take now.
SMS guide for CRM software
Creating automated campaigns using CRM software and SMS enables you to send text messages adapted to each customers’ needs. This guide shows you the different ways you can use SMS alongside your chosen CRM, the benefits of an integration and how to integrate quickly and easily.
SMS industry guides
Travel and Tourism
The Travel and Tourism industry has more opportunities than ever before. UK residents spent around £43.8 billion on visits abroad and overseas residents spent £22.5 billion on visits to the UK in 2016. Use this guide to increase sales, support marketing campaigns and keep your customers satisfied with your service throughout the year.
48% of buyers expect an instant response and 38% want better communication with their agent. Responding to your customers within 5 minutes, rather than ten, is nine times more effective. Use this guide to help you close leads successfully by speeding up your response time and building relationships with tenants, owners and home buyers.
90% of recruiters have claimed text messaging helped their business grow. 90% report text messaging was the most effective way of communicating with both candidates and clients. Use this guide to help increase the number of successful candidates you place while also strengthening your relationships with both clients and candidates by using SMS.
Health and Fitness
80% of people who joined a gym in the new year had quit within five months and 4% didn’t make it past January. Use this guide and our top nine text messaging ideas for the health and fitness industry to increase your member’s attendance and keep them engaged throughout the year.
Banks send an incredible 1.3 million text messages to their customers every day. SMS is becoming increasingly more important within the finance sector. This guide shows you how to use text messaging in your financial business to help you build your database, improve relationships with customers, automate basic processes and receive valuable feedback.
Fashion and Retail
We’ve collected some incredible stats on why SMS marketing is so crucial within your industry. This guide is full of tips showing how you can make sure you join the 84% of companies who have already seen long term benefits and new customers after investing in SMS marketing.
Delivery and Logistics
90% of people think the uncertainty over delivery time is the biggest frustration of shopping online and one in five customers agreed retailers could do more to keep customers informed about their delivery. SMS is a great communication tool for your industry and this guide is here to help you use it to instantly increase customer satisfaction.
Our business SMS service products
Textburst is a simple online SMS service, which lets users send and receive text messages. It’s ideal for SMS marketing as you can upload large groups of contacts. Use Textburst to personalise and schedule texts, to track links or to collect data through our free keywords.
Clockwork is an easy text message API. The bulk SMS gateway lets you send and receive text messages via your own apps. Integrate easily using any language or interface. Use our plugins to integrate with services such as WordPress, Zendesk and WooCommerce.
SurveyMill is a text survey application. Send SMS surveys to individuals, to groups uploaded from Excel or automatically by using our API. View an in depth analysis of your responses in the results page or download these into a CSV file.
Our SMS telehealth products
Florence is a Telehealth application and texting service for CCGs which enables patients to text in their vital statistics using their own mobile phone. It is used as a tool to help clinicians develop innovative and practical ways to help patients manage their own healthcare.
Florence Light is SMS Telehealth for smaller clinical teams, that helps patients manage a range of common conditions with an interactive text messaging service. Clinicians such as GPs can quickly start a patient on a pre-configured plan, with simple pricing and no long term contract. It’s ideal for clinical teams looking for a flexible telehealth solution to improve patient outcomes.